Maintaining Control

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Gaurav Tiwari

@wpgaurav

The only element in our business that we can fully manage is ourselves, and that can sometimes be a tall order.

In line with our Vision for our business, we must engage in those behaviors which will keep us centered, calm and in control.

I find that when I am out of control it is generally because my emotions have welled up and erupted in some way that lets both me and the people around me down.

How do we maintain our poise in the cut and thrust of conducting our business affairs?

There are no easy answers to this question. Success in this area comes only on the heels of hard work.

High performance requires a commitment to discipline and practicing the behaviors that we want to have, as well as deciding to get rid of the ones that we do not want.

Using the Vision we have of the quality world that we are creating for our business and ourselves, we need to write down those positive behaviors that we expect of ourselves. In addition, we must identify those behaviors that are unacceptable to us and get rid of them.

The positive behaviors we exhibit must evolve into habits in our business so that we are consistent in our relationships with our colleagues and our customers.